Hotel Policies

Extra Beds

$30 per night and subject to availability at the time of booking.

Please note that we can only cater for one extra bed in our Two Bedroom Two Bathroom Apartments and our Two Bedroom Two Bathroom Apartments City View.

All of our other room types can’t cater for any extra bedding.

Cot Hire

$15 per night and subject to availability at the time of booking.

Maximum number of Visitors

One Bedroom Apartment: 2 people
Two Bedroom Apartment: 4 people
Three Bedroom Apartment: 6 people

No Smoking & No Partying

All rooms and floor levels are non-smoking. If guests are found to be smoking in rooms an extra cleaning fee of minimum $400 will be charged to the credit card provided at the time of check in for cleaning and deodorization.

This property has a strict no party policy.

Servicing

Our apartments are not serviced daily. All bookings that are 8 nights or more will receive a weekly service.

Fees

American Express/Diners Surcharge – 3%

Visa/Mastercard/Eftpos – No Surcharge

Booking Information

All guests will be asked for a credit card at the time of booking to secure their reservation.

On check in all guests will be asked for a valid driver’s license or Passport and credit card for security purposes. If paying by cash or if an alternative card (different to the one used for payment) is used for security purposes a $200 pre authorization will be taken against the supplied credit card.

All bookings made for New Year’s Eve – 31st December will be charged the full amount by the hotel at the time of booking.

All visitors must leave by 11pm.

Cancellation Policy

72 hour cancellation policy, total payment taken if cancelled within the three days of arrival or in case of a no show